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Frequently asked questions

How do i book a photographer? step-by-step)

The platform is straightforward, and you have complete control. Till you accept, no booking is confirmed. Here is how it happens.-

  1. Browse through the photoshoot packages (a.k.a listings) for the photography category you are interested in (such as family, newborn etc.) and then contact the photographer to discuss the details and check availability. We recommend contacting at least 3 photographers.
  2. Once you have selected the package, pay and book the photoshoot on Shutterturf. Please be advised that the photographer needs to accept the booking.
  3. Once the photographer accepts, the photoshoot booking is confirmed, and Shutterturf change and cancellation policies are now in effect.
  4. Coordinate with your photographer to have a fantastic photoshoot. After the shoot, once the photographer delivers the photos, you need to mark the order as complete (if you are satisfied) or let us know if you are not. Also, you need to review the photographer.
Where can I find cancellation policies and buyer's faqs?

You can find the cancellation policies, guidelines and frequently asked questions, and much more at our support portal- https://support.shutterturf.com

If you could not find what you were looking for or still have questions, please chat with us or email us at support@shutterturf.com